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Privacy Policy

We, Krakow Travel Time, take the protection of your private data seriously in compliance with the applicable laws on data protection.

These provisions on data protection give detailed information to you, as the user, about the type, extent and purposes of the collection, application and use of personal data by Krakow Travel Time.

What type of information do you collect? 

  1. Any information that you submit into our contact form (name, email, mobile number) will be stored in our database in case you book a service with us.

  2. In common with most websites, we automatically collect certain information about your computer in order to analyse how our customers use our website.  This information includes your IP address and the details of your web browser.

  3. Email and communications with the site are archived until no longer required.

How do you protect my information? 

  1. We will only process your information in order to fulfill our obligations to you and provide the services requested.

  2. We will only disclose sufficient information to our drivers and sub-contractors in order that they can provide the service requested.

  3. We will never sell or disclose your information to a 3rd party except where required by law.

  4. Our staff only have access to the information that is required to do their job.

Do you use cookies?

Yes.  You can read our Cookie Policy here.

What information do you send me? 

  1. Emails generated in the course of your use of our website such as booking confirmations.

  2. Emails keeping you informed on the progress of your booking.

If you have any questions or concerns regarding how we use your information, please call us +48 536 889 956 or email us at

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